About Us

My Famille is an online lifestyle store operated by Trendy Globes Limited (Company No. 15441789), registered in London, United Kingdom. Established in 2024, we serve customers in over 100 countries worldwide with a diverse selection of home, lifestyle, and fashion products.

Our Story

My Famille was born from a simple observation: modern families deserve better than choosing between quality and convenience.

We noticed that busy parents were juggling multiple shopping tabs—one for home essentials, another for pet supplies, a third for fashion finds—wasting precious time that could be spent with loved ones. We asked ourselves: what if there was one trusted destination that understood the full spectrum of family life?

That question became our mission.

We're not trying to be everything to everyone. Instead, we thoughtfully curate products that solve real problems for real families—whether it's a smart cleaning solution that gives you back weekend hours, a pet toy that keeps your furry friend happy, or a quality fashion piece that makes you feel confident.

What Drives Us

Family First

Every product we select passes a simple test: Would we confidently recommend this to our own families? If the answer isn't an immediate yes, it doesn't make the cut.

Time is Precious

We understand that your time matters. That's why we've simplified family shopping into one reliable destination with straightforward policies, responsive service, and dependable delivery.

Quality Without Compromise

From the steam mop that tackles stubborn stains to the accessory that completes your look, we believe everyday products should work beautifully and last.

Global Reach, Personal Touch

While we serve customers in over 100 countries, we never forget that behind every order is a real person with real needs—a parent preparing for guests, a pet owner wanting the best for their companion, or someone looking for that perfect piece.

What We Sell

  • Smart home technology and cleaning solutions
  • Pet care accessories and toys
  • Kitchen and home essentials
  • Fashion accessories

Our Sourcing Standards

We partner with established wholesale suppliers and distributors globally to bring you quality products across all categories. Each product listing includes detailed information about materials, specifications, and care instructions to help you make informed purchasing decisions.

Company Information

  • Registered Company: Trendy Globes Limited
  • Registration Number: 15441789
  • Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Email: support@myfamille.com
  • Phone: +44-7441-426626
  • Founded: 2024

Our Commitment to You

Returns Made Simple

We accept returns within 15 days of delivery for unused items in original packaging with all tags attached. Your satisfaction matters to us.

Always Here to Help

Our customer service team responds to all inquiries within 24 hours. Reach us via email, phone (Mon-Fri, 9am-6pm GMT), or live chat during business hours.

Reliable Delivery

We offer free standard shipping to over 100 countries worldwide. Delivery typically takes 5-10 business days for most destinations, with tracking included on all orders so you're never left wondering.

Join the My Famille community. We're building more than a store—we're creating a trusted partner for the everyday moments that make family life beautiful.

My Famille - Quality living for the whole family

Frequently Asked Questions

Q: What products does My Famille sell?

A: My Famille offers a selection of lifestyle products across four main categories: smart home technology, home cleaning solutions, pet care accessories, and fashion accessories. Our collection is designed to serve the practical and style needs of modern families.

Q: Who operates My Famille?

A: My Famille is owned and operated by Trendy Globes Limited (Est. 2024), a company registered in England and Wales (Company No. 15441789). Our registered office is located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Q: Do you have physical stores?

A: No, My Famille operates exclusively online. This allows us to offer competitive pricing and serve customers in over 100 countries worldwide.

Q: What is your return policy?

A: We accept returns within 15 days of delivery. Items must be unused, in original packaging, with all tags attached. For hygiene and safety reasons, certain products (personal care items, undergarments, opened cosmetics) are non-returnable. Full details are available on our Returns Policy page.

Q: How long does shipping take?

A: Standard delivery typically takes:

  • 5-10 business days for most destinations
  • 15-20 business days for remote locations

Delivery times vary by destination. All orders include tracking information.

Q: How can I contact customer service?

A:

Q: Do you offer international shipping?

A: Yes, we offer free standard shipping to over 100 countries worldwide. A small number of remote locations cannot be served. International orders may be subject to customs duties and taxes, which are the customer's responsibility.

We've made it our mission to not only offer the best products and great bargains, but to also provide the most incredible customer service possible.

Why Customers Trust My Famille?

Thoughtfully Curated Products
Every item is carefully selected for quality, everyday usefulness, and lasting value—so you can shop confidently, knowing it truly belongs in your home.
Built for Real Families
From transparent pricing to responsive customer support, every decision we make is designed around your comfort, convenience, and peace of mind.
A Brand You Can Buy From, With Confidence
Families choose My Famille knowing their orders are protected, payments are secure, and customer satisfaction is always a priority—not an afterthought.
FREE & FAST DELIVERY
No hidden fees. Reliable shipping to most locations.
RISK-FREE RETURNS
Easy Returns
DELIVERY PROTECTION INCLUDED
Every order packed with care and protected.
100% SECURE PAYMENTS
Your information is encrypted and never shared.
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