Last updated: February 4, 2026
These Terms and Conditions (“Terms”) govern your use of the myfamille.com website (the “Website”) and your purchase of products from Trendy Globes Limited (“we”, “us”, “our”, “My Famille”).
Please read these Terms carefully before using our Website or placing an order. By accessing our Website or making a purchase, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use our Website or purchase our products.
Company Name: Trendy Globes Limited
Company Number: 15441789
Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@myfamille.com
Phone: +44-7441-426626
By using this Website, you confirm that:
You may need to create an account to access certain features or make purchases. You agree to:
We reserve the right to suspend or terminate your account if we suspect fraudulent, abusive, or illegal activity.
You agree NOT to:
We make every effort to display our products accurately, including descriptions, images, prices, and availability. However:
All prices are displayed in the currency selected on the Website and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice. However, price changes will not affect orders already placed.
When you place an order, you are making an offer to purchase the products. We may accept or reject your order at our discretion. An order is accepted when we send you an order confirmation email.
The contract for purchase is formed when we dispatch the products and send you a shipping confirmation.
We reserve the right to cancel any order if:
If we cancel your order, we will notify you and issue a full refund.
You may cancel your order within 12 hours of placing it by contacting us at support@myfamille.com. After 12 hours, orders cannot be cancelled, but you may return products according to our Returns Policy.
We accept the following payment methods:
Payment is processed immediately when you place an order. We use secure third-party payment processors. We do not store your complete credit card information on our servers.
All payment transactions are encrypted using SSL (Secure Socket Layer) technology. Our payment processors are PCI-DSS compliant to ensure the security of your payment information.
Shipping and delivery terms are detailed in our Shipping & Delivery Policy. Key points include:
You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect addresses.
Our returns and refund policy is detailed in our Returns & Refunds Policy. Key points include:
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, UK customers have the right to cancel their order within 14 days of receiving the goods, for any reason.
To exercise your right of cancellation, you must inform us of your decision. You can use our Returns Policy page or contact us at support@myfamille.com.
You must return the goods within 14 days of informing us of your cancellation. You will be responsible for the cost of return shipping unless the goods are faulty.
Under the Consumer Rights Act 2015, goods must be:
If goods do not meet these requirements, you may be entitled to a repair, replacement, or refund.
All content on this Website, including but not limited to text, images, logos, graphics, videos, and software (the “Content”), is the property of Trendy Globes Limited or our licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not:
“My Famille” and our logo are trademarks of Trendy Globes Limited. You may not use our trademarks without our prior written permission.
The Website is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Website’s operation or the information, content, or materials included.
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from:
Nothing in these Terms excludes or limits our liability for:
Our maximum aggregate liability for any claims arising from your use of the Website or purchase of products shall not exceed the amount you paid for the products in question.
Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review their terms and policies before using their services.
Our use of your personal information is governed by our Privacy Policy. By using our Website, you consent to our collection and use of personal data as described in the Privacy Policy.
You agree to indemnify and hold harmless Trendy Globes Limited, its directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
We reserve the right to suspend or terminate your access to the Website at any time, without notice, if:
Upon termination, your right to use the Website will immediately cease. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and dispute resolution) will remain in effect.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website with a new “Last updated” date.
Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We recommend reviewing these Terms periodically.
If you do not agree to the modified Terms, you must stop using the Website.
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer resident in the European Union, you may also have the right to bring proceedings in your country of residence.
If you have any concerns or disputes, please contact us first at support@myfamille.com. We will attempt to resolve the issue informally.
If you are an EU consumer, you may refer disputes to the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, Cookie Policy, Returns Policy, and Shipping Policy, constitute the entire agreement between you and Trendy Globes Limited regarding your use of the Website and purchase of products.
If you have any questions about these Terms, please contact us:
Trendy Globes Limited
Email: support@myfamille.com
Phone: +44-7441-426626 (Mon-Fri, 9am-6pm GMT)
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
